Meridian, the award-winning private aviation company, is pleased to once again be recognized as one of the nation’s top Fixed Base Operators (FBOs) in two of the industry’s leading surveys. In the International Aviation News (AIN) annual FBO survey, Meridian Teterboro was voted one of the top 5% of all FBOs in the Americas and was the only FBO in the Northeast region, which includes the New York metropolitan area, recognized in this category . Meridian’s West Coast FBO, Meridian Hayward, was ranked in the Top 10% for the first time and was ranked in the top 3 FBOs in the San Francisco/Oakland area.
In the Professional Pilot (ProPilot) of the annual PRASE survey, Meridian was ranked the #1 FBO at Teterboro Airport and ranked #13 among all US FBOs. Meridian was also voted the 7th best independent FBO in the country. Meridian is TEB’s only independent FBO and has operated under the same family ownership since 1946.
Both surveys also recognize individual customer service performance, and Meridian is proud that several of our employees were honored. Victor Seda, Customer Service Manager at Meridian TEB, ranked #3 among the top Customer Service Representatives (CSRs) in the ProPilot survey, while two other CSRs were recognized by AIN in the ” Above and Beyond”. Jenny Deitschman, Customer Service Supervisor at Meridian HWD, and Betsy Wines, Vice President of Customer Service at Meridian TEB, were both recognized for their dedication, commitment to excellence and customer focus.
“Since Meridian Hayward opened its doors in 2016, our team has worked hard to provide the same exceptional level of service that customers have come to expect from Meridian,” said Carlos Rodriguez, Managing Director of Hayward. “We are honored that our customers appreciate our efforts and value our FBO so highly.”
“It is gratifying that our continued commitment to being the best is recognized and appreciated by our customers,” said Steve Chandoha, president of Meridian. “We are proud of our legacy of exceptional service and sincerely thank our customers for their support and trust in us.”