Customers Matter Ltd
Company Nature/Activities
Customers Matter provides bespoke market and marketing research solutions that deliver truly valuable customer and market insight - Insight that will enable you to drive your business forward - enhance customer acquisition, satisfaction and loyalty, and increase your company's profitability. We focus on: customer needs analysis, perceptions of brand, satisfaction measurement and competitor analysis. As well as working in the UK, we work internationally with our global partners.
Areas of Expertise
Advertising/Media, Brand & Branding, Customer Satisfaction, Communications, New Product/Concept Development, Positioning/Promotional, Usage & Attitude, Employee/Motivation
Services Offered
Full Service, Report Writing, Online Research, Group Discussions, Postal Surveys, Project Planning, In-Depth Interviewing, Telephone Research, Segmentation, Desk Research
Industries
Resources (eg Utilities, Energy, Metals & Mining, Chemicals, Forest Products), Services (eg Travel, Tourism, Leisure, Hospitality), Products (eg Automotive, Industrial Equipment, Transportation, Retail, Consumer Goods), Media, Technology and Communications, Construction & Property, Industry & Manufacturing, Health, Pharmaceuticals, Medical Products & Biotech, Charities & NGOs
Countries
UK, Western Europe, USA & Canada, Asia Pacific, Scandinavia
Partners & Directors
Donald Pollock
